SUCCESSFACTORS CUSTOMER SUCCESS PROFILE / Nonprofit / JDC When Jewish communities need urgent care, JDC is there. For more than a century it’s been providing social services, employment initiatives, and emergency aid in over 70 countries. However, when some business practices had become outdated, the board of trustees challenged JDC to modernize itself. HR led the change, introducing the SuccessFactors® Employee Central solution. With simpler HR processes and higher operational eﬃciency, JDC can mobilize resources faster to those who need it most. © 2014 SAP SE or an SAP aﬃliate company. All rights reserved. JDC: Fostering a Stronger Sense of Community with SuccessFactors® Employee Central SUCCESSFACTORS CUSTOMER SUCCESS PROFILE / Nonprofit /JDC Perfect balance between global and local needs Stronger collaboration with one integrated platform Objectives • Introduce common HR technology platform and employee database for all employees • Find a balance between the need to comply with central policies and the desire to give local oﬃces a voice • Attain a higher level of operational eﬃciency and eﬀectiveness Beneﬁts • Real-time information about employees at the click of a button • Enhanced collaboration and higher commitment among globally dispersed workforce using shared HR platform • HR decision making based on hard data instead of gut feeling Why SuccessFactors • Simple-to-run software that’s easy for users to adopt • Ideally suited to the needs of a younger workforce that is highly mobile and connected • Compelling analytics and reporting functionality • Continuous improvement through regular updates Future plans • Implement SuccessFactors Recruiting solutions • Introduce the SAP® ERP Human Capital Management solution on premise to gain additional beneﬁts by integrating with SuccessFactors Employee Central • Use SuccessFactors solutions to better understand short- and long-term skills needed to improve JDC’s delivery of services • Implement mobile oﬀerings and SAP Jam™ social software platform for even more collaboration “I view SuccessFactors more as a cultural tool than a technology tool. It pushes us to think differently – to seek simplicity in all our processes – and has created a greater sense of community in the organization.” Ryan Hass, Director of Leadership, Learning and Development, American Jewish Joint Distribution Committee v. 12 2014 © 2014 SuccessFactors, Inc. All rights reserved. www.successfactors.com 1 800 809 9920 Organization American Jewish Joint Distribution Committee (JDC) Headquarters New York City, United States Industry Nonprofit Products and Services Social services and humanitarian aid for Jewish communities in over 70 countries Employees 1,000 Budget US$370 million (2013) Web Site www.jdc.org Partner AKT Human Capital Solutions www.akt.co.il © 2014 SAP SE or an SAP aﬃliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP aﬃliate company. 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